Gen Digital (Avast) Business Analyst Interview Guide

Structure answers with Situation, Task, Action, Result. Describe the business problem (20%), your requirements gathering and analysis approach (35%), solutions designed with stakeholder collaboration (25%), and quantified business impact (20%). Show systems thinking.

- **Requirements Elicitation**: Interviews → Workshops → Observation → Document Review → Surveys - **Process Improvement**: As-Is Analysis → Gap Identification → To-Be Design → ROI Calculation → Implementation - **Solution Design**: Requirements → Use Cases → User Stories → Wireframes → Technical Specs - **Stakeholder Management**: Identify → Analyze → Plan → Engage → Monitor - **MoSCoW Prioritization**: Must Have → Should Have → Could Have → Won't Have

**Phone Screen (30 min)**: BA experience, methodology knowledge, communication style **Case Study Round (60 min)**: Requirements gathering, process analysis, solution design **Technical Round (45 min)**: Documentation, data analysis, technical understanding **Stakeholder Round (45 min)**: Conflict resolution, negotiation, change management **Final Round (30-45 min)**: Culture fit, business acumen, career aspirations

- Not asking enough clarifying questions to understand the business problem - Creating documentation without validating with stakeholders - Focusing on tools over problem-solving and analysis skills - Weak examples of handling conflicting requirements or difficult stakeholders - Not demonstrating understanding of both business and technical perspectives

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