How many interview rounds does ING Group have for Consultant roles?

ING Group typically has 5 interview rounds for Consultant positions: Online Application & Assessments, HR Interview, Technical / Case Interview, Team Interview & Culture Fit, Final Decision. The entire process takes 3-6 weeks from application to offer.

What questions does ING Group ask Consultant candidates?

ING Group Consultant interviews focus on Strategy, Agile Ways of Working, Customer Experience, Risk Management. Common questions include: "How should ING compete with neobanks and fintechs while maintaining its traditional banking strengths?" and "Describe your experience working in an agile or squad-based team structure."

ING Group Interview Prep

ING Group Consultant Interview Guide

Q: What does ING Group look for in Consultant candidates?

ING Group evaluates Consultant candidates on their alignment with company values: We Are Honest, We Are Prudent, We Are Responsible. ING's Amsterdam headquarters embodies Dutch work culture — open plan, flat hierarchy, and a genuinely informal atmosphere where titles matter less than ideas. The bank's pioneering agile transformation means teams work in squads with significant autonomy. Cycling to the office is common, and work-life balance is genuinely prioritised.

ING Group evaluates Consultant candidates through a rigorous process designed to assess both skills and cultural alignment. ING's Amsterdam headquarters embodies Dutch work culture — open plan, flat hierarchy, and a genuinely informal atmosphere where titles matter less than ideas. Get company-specific questions and AI-powered practice.

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Headquarters

Amsterdam, Netherlands

Employees

60,000+

Timeline

3-6 weeks from application to offer

Interview Rounds

5 rounds

ING Group Consultant Interview Process

Here's what to expect when interviewing for a Consultant position at ING Group.

Online Application & Assessments

1-2 weeks

Application review with online aptitude tests including numerical reasoning and situational judgement. ING values diverse backgrounds beyond traditional finance.

HR Interview

30-45 minutes

Screening covering motivation, understanding of ING's digital banking model, and cultural alignment with the Orange Code values.

Technical / Case Interview

60 minutes

Role-specific assessment. Technology roles include coding or system design; commercial roles involve business case analysis on digital banking scenarios.

ING Group Consultant Interview Questions

Practice these ING Group-specific questions to prepare for your Consultant interview.

Strategy

Hard

How should ING compete with neobanks and fintechs while maintaining its traditional banking strengths?

Discuss ING's digital-first approach, platform partnerships, customer trust advantage, and areas where traditional banks add unique value.

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Agile Ways of Working

Medium

Describe your experience working in an agile or squad-based team structure.

ING reorganised entirely around squads and tribes. Show genuine experience with agile ceremonies, iterative delivery, and cross-functional collaboration.

What ING Group Looks For in Consultant Candidates

Understanding ING Group's core values will help you align your answers with what they're looking for.

We Are Honest

Being open, transparent, and straightforward in all interactions, reflecting Dutch direct communication culture.

We Are Prudent

Managing risks carefully, making sound financial decisions, and protecting customer interests with diligence.

We Are Responsible

Taking accountability for decisions, acting sustainably, and contributing positively to society and the environment.

Customer First

How to Prepare for Your ING Group Consultant Interview

Follow these tips to maximize your chances of success.

Understand ING's Agile Transformation

ING was a pioneer in adopting Spotify-model agile at scale. Understand squads, tribes, chapters, and guilds, and how this organisational model affects daily work.

Embrace Dutch Directness

Be honest, clear, and direct in your communication. Dutch culture values straightforward conversation over diplomatic hedging. Say what you think.

Show Digital-First Thinking

ING is a digital banking leader. Demonstrate comfort with technology, data-driven decision making, and customer experience design thinking.

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Team Interview & Culture Fit

60-90 minutes

Interview with potential team members assessing collaboration, agile mindset, and ability to thrive in ING's squad-based organisation.

Final Decision

1-2 weeks

Swift decision-making reflecting ING's agile culture. Competitive Dutch banking compensation with strong benefits and flexibility.

Customer Experience

Medium

How would you improve the customer onboarding experience for a digital-only bank?

Discuss KYC automation, UX design, conversion funnel optimisation, and balancing compliance requirements with frictionless experience.

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Risk Management

Hard

What are the key risks in consumer lending, and how would you build a credit risk model?

Cover credit scoring, machine learning models, default prediction, portfolio diversification, and regulatory capital requirements.

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Industry Knowledge

Medium

How is open banking changing the competitive landscape for European banks?

Discuss PSD2, API-based banking, platform business models, and how ING positions itself in the open banking ecosystem.

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Dutch Directness

Medium

Tell me about a time you gave or received direct feedback that improved an outcome.

ING values radical transparency. Show comfort with direct feedback, both giving and receiving, and how it drove improvement.

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Data & Technology

Medium

How would you use data analytics to personalise banking products for customers?

Discuss customer segmentation, behavioural analytics, recommendation engines, and privacy-preserving personalisation approaches.

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Motivation

Medium

Why ING over other banks or fintechs?

Reference ING's digital innovation leadership, agile culture, Dutch values, or specific business areas that interest you.

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Sustainable Finance

Medium

How should banks approach sustainability and ESG in their lending decisions?

Discuss green lending criteria, transition finance, carbon footprint measurement, and ING's Terra approach to climate alignment.

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Designing every product and process from the customer's perspective, removing friction, and delivering seamless digital experiences.

Agile Mindset

Working in squads and tribes, iterating quickly, failing fast, and continuously improving through feedback and experimentation.

Innovation

Pioneering digital banking, embracing new technologies, and challenging traditional banking models to stay ahead.

Know the Orange Code

ING's Orange Code — honest, prudent, responsible — guides all behaviour. Connect your examples and values to these principles.

Demonstrate Customer Empathy

ING designs from the customer outward. Show how you think about customer needs, pain points, and experiences in your work.

Show Adaptability

Banking is transforming rapidly. Demonstrate comfort with change, willingness to learn new skills, and ability to iterate quickly.