Built by a hiring manager who's conducted 1,000+ interviews at Google, Amazon, Nvidia, and Adobe.
Built by a hiring manager who's conducted 1,000+ interviews at Google, Amazon, Nvidia, and Adobe.
By Revarta Editorial Team
Reviewed by Vamsi Narla, Former Hiring Manager at Google, Amazon & Adobe · Last verified March 22, 2026
ING's interview process reflects its position as one of Europe's most digitally innovative banks. The Dutch culture of directness, flat hierarchy, and consensus-building permeates every interaction. ING was among the first traditional banks to adopt agile ways of working across the entire organisation, and candidates are assessed on adaptability, customer focus, and comfort with rapid change. The poldermodel culture means interviewers expect honest, direct communication.
What to expect at each stage of the interview
Application review with online aptitude tests including numerical reasoning and situational judgement. ING values diverse backgrounds beyond traditional finance.
Screening covering motivation, understanding of ING's digital banking model, and cultural alignment with the Orange Code values.
Practice these frequently asked questions to prepare for your interview
Tip: Discuss ING's digital-first approach, platform partnerships, customer trust advantage, and areas where traditional banks add unique value.
Tip: ING reorganised entirely around squads and tribes. Show genuine experience with agile ceremonies, iterative delivery, and cross-functional collaboration.
Understand the company culture to align your interview responses
Being open, transparent, and straightforward in all interactions, reflecting Dutch direct communication culture.
Managing risks carefully, making sound financial decisions, and protecting customer interests with diligence.
Taking accountability for decisions, acting sustainably, and contributing positively to society and the environment.
Designing every product and process from the customer's perspective, removing friction, and delivering seamless digital experiences.
Working in squads and tribes, iterating quickly, failing fast, and continuously improving through feedback and experimentation.
Pioneering digital banking, embracing new technologies, and challenging traditional banking models to stay ahead.
ING's Amsterdam headquarters embodies Dutch work culture — open plan, flat hierarchy, and a genuinely informal atmosphere where titles matter less than ideas. The bank's pioneering agile transformation means teams work in squads with significant autonomy. Cycling to the office is common, and work-life balance is genuinely prioritised.
Insider advice to help you stand out
ING was a pioneer in adopting Spotify-model agile at scale. Understand squads, tribes, chapters, and guilds, and how this organisational model affects daily work.
Be honest, clear, and direct in your communication. Dutch culture values straightforward conversation over diplomatic hedging. Say what you think.
ING is a digital banking leader. Demonstrate comfort with technology, data-driven decision making, and customer experience design thinking.
Built with extensive experience - conducting interviews and passing interviews at Google, NVIDIA, Amazon, Adobe and Remitly
Practice interview questions by speaking out loud (not typing). Hit record and start speaking your answers naturally.
Your responses are processed in real-time, transcribing and analyzing your performance.
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Explore interview prep for related companies
Role-specific assessment. Technology roles include coding or system design; commercial roles involve business case analysis on digital banking scenarios.
Interview with potential team members assessing collaboration, agile mindset, and ability to thrive in ING's squad-based organisation.
Swift decision-making reflecting ING's agile culture. Competitive Dutch banking compensation with strong benefits and flexibility.
Typical Timeline: 3-6 weeks from application to offer
Tip: Discuss KYC automation, UX design, conversion funnel optimisation, and balancing compliance requirements with frictionless experience.
Tip: Cover credit scoring, machine learning models, default prediction, portfolio diversification, and regulatory capital requirements.
Tip: Discuss PSD2, API-based banking, platform business models, and how ING positions itself in the open banking ecosystem.
Tip: ING values radical transparency. Show comfort with direct feedback, both giving and receiving, and how it drove improvement.
Tip: Discuss customer segmentation, behavioural analytics, recommendation engines, and privacy-preserving personalisation approaches.
Tip: Reference ING's digital innovation leadership, agile culture, Dutch values, or specific business areas that interest you.
Tip: Discuss green lending criteria, transition finance, carbon footprint measurement, and ING's Terra approach to climate alignment.
ING's Orange Code — honest, prudent, responsible — guides all behaviour. Connect your examples and values to these principles.
ING designs from the customer outward. Show how you think about customer needs, pain points, and experiences in your work.
Banking is transforming rapidly. Demonstrate comfort with change, willingness to learn new skills, and ability to iterate quickly.
Practice as much as you want until you're confident. Practice speaking out loud, privately, without the cringe.
Rome wasn't built in a day, so repeat until you're confident. You can become unstoppable.